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How do I cancel my Flight Ticket at Swoop Airlines?

Can I cancel my Flight Ticket at Swoop Airlines?

How do I cancel my Flight Ticket at Swoop Airlines?

In this blog we’ll talk about How to cancel and refund at Swoop Airlines? Swoop Airlines Ticket cancellation and refund policies are designed to provide flexibility and convenience, this guide will walk you through the process of cancelling your Swoop flight and understanding the refund options available Online. Keep in mind that the specific steps may vary based on your booking details, this guide aims to provide you with all the options. For more updates call at: +1-800-971-7347 (OTA) or +1 587 441 1001.

Cancel Swoop Flight: A Step-by-Step Guide

If you’re proceeding with Swoop Airlines Ticket cancellation, below provides a detailed roadmap for navigating through this process. By the end, you’ll have a clear understanding of the steps involved and all the options available to do so.

  • Visit the Swoop Airlines Website.
  • Navigate to the “Manage My Booking” section, typically located on the homepage.
  • Enter Booking Details including booking reference number  and personal details to access your reservation.
  • Select the correct Flight to initiate the Cancellation procedure.
  • Once in the “Manage My Booking” section, identify the specific flight you wish to cancel.
  • Swoop Airlines allows you to cancel individual segments if you have a multi-city itinerary.
  • Review Cancellation Details before confirming the cancellation, that is review the terms and conditions associated with your specific booking. Pay attention to any fees or refund eligibility criteria.
  • Confirm Cancellation after carefully reviewing the details of Swoop Airlines cancellation policy.
  • Upon successful cancellation, you’ll receive a confirmation email as proof of your cancelled reservation and contains essential details, including any potential refund information.

Swoop Airlines Cancellation Policy

Here’s Swoop Airlines Cancellation Policy in simple breakdown steps, for all you need to know.

  • Swoop Airlines allows cancellations only within 24 hours of booking, provided that it should be more than 7 days before departure.
  • If changes are made 3 days or more from departure and less than 7 days incur a Swoop Cancellation fees of $150 per passenger per passenger, excluding taxes.
  • ModiFly can be used for changes, but standard change fees will apply outside the 24-hour cancellation policy window.
  • In case of flight interruptions, passengers can cancel and receive a Swoop credit that is valid  for 90 days.
  • If a passenger wants to continue travel after an advisory is made then according to its policy, they are not eligible for compensation, credit, or refund.

Swoop Airlines Ticket Refund Policy

Once you’ve successfully cancelled your Swoop Airlines flights, the next step is understanding the Swoop Airlines Tickets refund process:

  • You’ll be provided with refunds only on refundable tickets.
  • For non-refundable tickets, there’s no refund or credit is provided.
  • ModiFly can be used for changes, but standard change fees will apply outside the 24-hour cancellation policy window.
  • Refunds are generally processed back to the original form of payment used during the booking process
  • Refund Timeline in general is 7-10 business days for receiving a refund & it may vary depending on factors such as the payment method and the reason for cancellation.

Contacting Swoop Airlines Customer Service

If you’re wondering How to cancel Swoop Airlines Tickets? Don’t worry! Explore the options we’re providing you to contact Swoop Airlines.

  • Swoop Airlines offers 24/7 assistance, ensuring that their representatives are available throughout the day to provide immediate support, allowing you to connect with a live representative for assistance you may require.
  • You can navigate to Swoop’s Official Website, there will be plenty of options there to choose from.
  • You can optimise the live chat feature to get an immediate response from customer service representatives.
  • You can message or comment on the airline’s social media channels to get a quick response from their side.
  • To talk directly on the phone, you can call on their dedicated hotline number mentioned in this blog.
  • If you’re at the airport, you can visit Swoop Airlines help desk counter to get your queries or concerns resolved.

IVR steps to contact Swoop to Cancel Swoop Flight by Phone

  • Call Swoop’s toll-free number at +1-800-971-7347 (OTA) or +1 587 441 1001.
  • Press 1 to pick your preferred communication language.
  • Press 2 for queries or concerns you may have.
  • Press 3 to proceed further.
  • Press 4 to connect with a Swoop customer representative.


Q1: Can I cancel my Swoop Airlines Flight?

Yes, you can cancel your Swoop Airlines Flight & you can also get your full refund if it’s done within 24 hours of purchasing.

Q2: How to cancel Swoop Flight Online, and what’s the process?

You can cancel your Swoop Airlines Flight ticket

  • Online by navigating official website
  • by contacting customer service, but the process varies depending on your ticket type.

Q3: What’s Swoop Airlines Ticket refund policy for cancelled flights? 

Refund eligibility depends on your ticket type;

  • 24 hours zero cancellation fee
  • Refundable tickets provide full refunds
  • Non-refundable ones may have fees and offer vouchers.

Q4: How long does it take to get a refund from Swoop Airlines after cancelling a flight? 

Swoop Airlines Refund processing time varies, but it may take around 7-10 business days for credit card payments, with potential delays.


In conclusion, cancelling and refunding a Swoop Airlines booking can be done through their official website or customer service. Be sure to review Swoop Cancellation Policy & Swoop Airlines Ticket Refund Policy and fare type before initiating the process to understand any applicable fees or conditions. In most cases, you’ll get a full refund if you are  quick enough to act at the moment.  For further queries regarding cancellation and refund policy, dial the numbers mentioned here: +1-800-971-7347 (OTA) or +1 587 441 1001.

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