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How do I talk to a human at Lufthansa?

How do I talk to a human at Lufthansa?

Lufthansa Airlines offers customer care service in various ways if you have flight-related issues you can find answers, required help, and other services by dialing the Lufthansa Airlines customer care toll-free OTA +1-800-971-7347 (no wait) the service is available 24/7 in Hindi and English. If you are wondering How do I talk to a human at Lufthansa? don’t fret and follow the below-mentioned steps according to your preferences: 

  • The customer care support hotline is the most feasible method of communication, dial the toll-free OTA +1-800-971-7347 (no wait)
  • Social media platforms: like other airlines, Lufthansa Airlines is actively providing customer care service through Twitter, Facebook, Instagram, and other channels 
  • Email support:  sending a descriptive email to the customer care address of Lufthansa Airlines is an authentic way of communication for non-urgent matters. 

Calling Lufthansa 

Are you looking for How can I contact Lufthansa by phone? Then you are at the right place. Pick up your phone and dial the dedicated phone number of the customer care service representative of Lufthansa Airlines. While calling listen carefully to the automated menu, provide the necessary details, and choose the required option:

  • Press1- request a refund
  • Press2- flight status
  • Press3- lounge services 
  • Press4- cancellation and rebooking 
  • Press5- ticket availability inquiry 
  • Press6- frequent flyer program 
  • Press7- talk directly to the customer care agent 
  • Press8- special assistance 
  • Press9–  airport assistance 
  • Press0- back to the main menu 

Remember, the dedicated number may ask for calling charges, to avoid the extra fee, dial the toll-free OTA +1-800-971-7347 (no wait)

How long does it take for Lufthansa to reply?

  • Generally, Lufthansa responds to written communication within 30 days of its sending. The response time from Lufthansa Airlines can vary depending on your inquiry and the volume of requests they are handling. 
  • Generally, they try to answer all your inquiries within a few days but sometimes it won’t seem possible to reply to each one on the same day.
  • If you are waiting for the response, keep checking your Gmail frequently, or call directly to the customer care representative at OTA +1-800-971-7347 (no wait) in case of more delay. 

Escalating Issue 

Do you know How do I escalate a Lufthansa complaint? To escalate your issue at Lufthansa Airlines here are a few steps: 

  • Contact the customer care service executive; ask to speak to the supervisor who has the authority to address your inquiry
  • You can write an email explaining the reason for escalation and submit it to the official customer care email address
  •  try to reach out  through the social media channels by sending a direct message or making a public post using hashtags

Remember the response may depend on the nature of the inquiry. If you have any urgent inquiries feel free to connect over a call at OTA +1-800-971-7347 (no wait) 

Frequently Asked Questions

How do I talk to a someone at Lufthansa?

  • Dial the toll-free  OTA +1-800-971-7347 (no wait) or send an email to talk to someone at Lufthansa Airlines. 

What is the 24 hour rule Lufthansa?

  • Passengers can cancel their booking within 24 hours of reservation and be able to obtain a full refund for more information, call OTA +1-800-971-7347 (no wait) 

How long does it take Lufthansa to refund?

  • If you have purchased your ticket with a credit card then the refund will be received within a week /7 days or if the purchase is made in cash then the refund will be received within twenty days, for more information call the customer care agent via  OTA +1-800-971-7347 (no wait) 


Lufthansa Airlines is known for its 24/7 availability through various channels, such as email, social media, phone calls etc. Follow the above-discussed information as per your inquiry and if you are still struggling with, How do I talk to a real person at Lufthansa? Feel free to make a direct call on the provided toll-free customer care service hotline OTA +1-800-971-7347 (no wait)

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