Menu Close

How do I contact Lufthansa for refund?

Lufthansa customer service refund

Can I get a refund from Lufthansa?

If you have booked your flight with Lufthansa and have to cancel it for an uncertain reason, you can claim for refund for your cancelled flight. Read this blog to ensure that you are following it’s process correctly. Dial Lufthansa’s  customer service number at US Number: OTA: +1-800-971-7347 or +1-800-645-3880.

How do I contact Lufthansa for refund?

Here’s how you can get refund from Lufthansa if you are claiming one:

  • Locate your booking details: Before making a refund request, you will need to locate all your booking details. These details include your booking reference number, flight details and your email address.
  • Check your ticket conditions: Lufthansa has different terms and conditions for each ticket. So, it is essential that you check whether you are eligible for a refund or not. This information is found on your booking confirmation email or the Lufthansa website.
  • Check the refund deadlines: Lufthansa has certain time limitations to claim refund, thus you must ensure that you request it within the given timeframe.
  • These deadlines can also vary based on the type of ticket you purchase. 
  • Contact lufthansa: If you meet the refund criteria, you can contact Lufthansa customer service to begin the process. You can contact them by using the contact form available on it’s website or by calling it’s customer service.
  • Provide necessary documentation: For claiming refund, Lufthansa will ask you to provide necessary documentation such as your ticket, boarding pass and reason for claiming the refund.
  • Wait for refund to be completed: After submitting your request. Lufthansa takes several weeks to process your refund. Thus, it is crucial to be patient and wait for the refund to be processed. 
  • Check that you have received the refund amount: Once your refund is processed, double-check that you have received the correct refund amount.

For more details, contact Lufthansa customer service at US Number: OTA: +1-800-971-7347 or +1-800-645-3880.

How do I get a refund from Lufthansa?

  • The process for refund varies depending on your situation. 
  • If your flight was cancelled by the airline or if there was a significant delay that resulted in missing your connecting flight, the airline will refund you for the additional expenses you incurred and it’s likely that you will be eligible for a refund.
  • However, if you change your mind about traveling and want to cancel your ticket voluntarily, this may not be possible under specific fare rules. It’s always best to check with the airline about their refund policy before making any decisions. 
  • They should be able to guide how best to proceed and what options are available.

So, read further to know the steps of getting refund from lufthansa:

  • Check your ticket conditions: First, check whether your ticket is eligible for refund as it varies for refundable and non-refundable tickets. Also ensure to check the conditions it comes with.
  • Cancel your booking: If you find that your ticket is eligible for refund, cancel your booking through Lufthansa website or by calling it’s customer service.
  • Provide necessary information:  When cancelling your booking, ensure that you provide all the necessary information such as your name, flight details and reason for cancellation. 
  • Wait for confirmation: After doing all the processes, wait for confirmation from Lufthansa regarding your eligibility and amount of refund.
  • Receive the refund amount: Once confirmed, expect to receive the payment within 7-10 business days depending on method of payment used during booking.

FAQs

Q1: What is the customer service number for lufthansa’s customer service?

Th customer service number for contacting Lufthansa is US Number: OTA: +1-800-971-7347 or +1-800-645-3880.

Q2: How to reach out Lufthans’s customer service for asking for refund?

You can contact them by the refund form available on it’s website or by calling their customer service.

Q3: What is the first step in the refund process?

The first step of the refund process is locating your booking details like booking reference number, flight details and your email address.

Q4: What documents are required to claim a refund from lufthansa?

Necessary documentation required to claim refund from lufthansa are ticket, boarding pass and reason for claiming the refund.

Conclusion

So, in conclusion, the blog provides necessary information about how you can claim refund from it for your missed and cancelled flight. It elaborates on it’s policy and the different refund type based on the situation. For more details, contact Lufthansa customer service at US Number: OTA: +1-800-971-7347 or +1-800-645-3880.

Here are it’s countrywise phone numbers:

  • Australia Number: +61 283499694  
  • China Number: +86 4008 868 868
  • Costa Rica Number: +506 25397394
  • Egypt Number: +202 25803500

Related blog –

Leave a Reply

Your email address will not be published. Required fields are marked *

call icon

Call Us:

+1 800 971 7347